Privacy Policy
Handled with
Discretion.
Cloverhouse (“we”, “us”, or “our”) is committed to protecting your privacy and handling personal information with discretion, care, and integrity. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with us. We comply with the Protection of Personal Information Act, No. 4 of 2013 (“POPIA”) and applicable South African data protection laws.
Updated • June 2026
I Personal Information
We collect only the information necessary to respond to enquiries and assess potential engagements.
This may include your name, contact details, and any information you choose to share in your communication with us.
II Use of Information
Your information is used solely to:
- Respond to enquiries
- Consider and manage client engagements
- Fulfil our professional obligations
- Comply with applicable laws
We do not sell, rent, or distribute personal information.
III Confidentiality
Confidentiality is central to how we operate.
Personal information is handled with strict discretion and will not be disclosed to third parties unless required to deliver services, required by law, or expressly authorised.
IV Security
We maintain appropriate technical and organisational safeguards to protect personal information against unauthorised access, loss, or misuse.
Access is restricted and managed on a need-to-know basis.
V Retention
Information is retained only for as long as necessary to fulfil its purpose or to meet legal obligations.
VI Your Rights
In accordance with POPIA, you may request access to, correction of, or deletion of your personal information, subject to applicable limitations.
VII Regulatory Authority
If you have concerns regarding the handling of your personal information, you may contact the Information Regulator:
Email: inforeg@justice.gov.za
Telephone: +27 12 406 4818
VIII Contact
Cloverhouse operates on a limited and selective basis.
For privacy-related enquiries:
Email: michelle@cloverhouse.co.za
Location: Cape Town, South Africa